Guide · 6 min read
How to choose a supplement manufacturer.
Most supplement brands pick a contract manufacturer the wrong way: cheapest quote, fastest reply, prettiest website. Then they spend 18 months untangling missed deadlines, off-spec batches, and surprise regulatory issues. This 10-point checklist is what experienced brand operators actually run before signing.
The 10-point checklist
- 1. GMP and ISO certification. EU GMP (Eudralex Vol. 4) or equivalent national food-supplement GMP, plus ISO 22000 or FSSC 22000. Ask for current certificates and the issuing body, verify on the registrar's site.
- 2. Batch-size flexibility. Can they run 1,000 units for a launch SKU and 50,000 units once it scales? A CMO that only runs ≥25k will quietly deprioritise your small first order.
- 3. Format match. Capsules, tablets, softgels, gummies, powders, liquids each need different equipment. A capsule-only line forcing your gummy idea will go badly. Confirm the format is core to them, not a side service.
- 4. Stock vs custom formulation. Stock cuts time-to-market from 6 months to 6 weeks. Custom R&D is 4–8k EUR plus 3–6 months of stability. Pick the path that matches your runway, not the CMO's preference.
- 5. Ingredient sourcing transparency. Ask: who supplies your ashwagandha / collagen / vitamin D3? A serious CMO names branded ingredients (KSM-66, Peptan, Quali-D) on the spec sheet. Vague answers mean lowest-bid spot buying.
- 6. Third-party testing per batch. Every finished batch should have a CoA covering identity, potency, heavy metals, microbiology, and residual solvents, by an ISO 17025 lab, not internal-only.
- 7. Lead times in writing. Standard EU lead time is 6–10 weeks for stock formulations, 12–20 weeks for custom. Anything under 4 weeks is suspect; anything over 24 is a cash-flow killer for new brands.
- 8. MOQ and pricing in writing. Get a written quote that breaks out ingredient cost, manufacturing, packaging, and QC. Beware quotes that bundle everything into one number, you can't negotiate what you can't see.
- 9. Regulatory support. Will they help with EU national notification (Italy, France, Belgium, Spain notifications), label compliance, and health-claim wording? A CMO that ships you product and leaves you to figure out paperwork is a CMO that has burnt brands before.
- 10. Reference clients you can call. Ask for two brand references in your category. A CMO with nothing to hide will introduce you. Silence is the answer.
Red flags to walk away from
- "GMP" claimed without a certificate or registrar name.
- Refuses to share a redacted CoA from a recent batch.
- One flat per-unit price with no cost breakdown.
- Cannot name the ingredient brand for hero actives.
- Pushes a custom formulation when you only need stock.
- No written stability data for shelf-life claims.
The shortcut
Running this checklist across 10 quote-stage CMOs takes 3–6 weeks. Jake has already vetted EU manufacturers on these criteria, message him with your format, MOQ and category and you'll get 2–4 pre-screened intros within a business day.
Get pre-vetted CMO intros
Tell Jake your format, MOQ, and target market. Free, no fees, no spam.
